Shipping policy

Delivery times vary depending on what country you are ordering from. We send all our products by traceable standard mail from Sweden and parcels will be delivered to your postbox.

Sweden

2-3 days for standard delivery.

1-2 days for express.

Europe

4-12 business days with standard shipment.

Outside Europe

4-12 business days with standard shipment.

Depending on your local customs office the delivery time could be longer.

Order Processing Times

After an order is placed, it can take 1-2 business days to leave our warehouse. Business days are currently defined as Monday – Friday. Please keep in mind; orders placed after 4pm CET or on a weekend will begin processing the following business day.

After your order has left our warehouse, you will receive an email notifying you of your tracking number. To check the status of your order, please go to the Order Status page.

Please Note: sometimes inclement weather conditions delay shipments, including expedited shipping methods.  We are not responsible for late deliveries due to weather and natural disasters

Delayed Or Missing Shipments

For delayed or missing shipments, please contact us at hey@sorun.se.

Returned Shipments
For returned shipments, please contact us at hey@sorun.se.